FCS1 Call Accounting

Optimize call tracking and billing with automated processes. Gain insights with detailed reports, save time, reduce costs, and boost revenue while ensuring a smooth experience for staff and guests.

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Key Benefits

Guest billing & integration solution for hotels.

Call reporting

Monitor call patterns, durations, and destinations to improve operations, and ensure compliance with communication policies.

Revenue Growth

Unlock new revenue streams by billing guest calls and providing clear charge breakdowns, boosting profitability.

Operational Efficiency

Centralize guests' charges for calls, minibar, F&B, VOD services, Internet, and more.

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Full Suite Hospitality Products. Seamless Integration.

Sync your PMS, in-room controls, and more, for two-way updates, in real time, from any device.

From room status & guest data, to mini bar and linen posting, add our solutions to your stack and experience the power of integration.

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You Asked. We Answered

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What is FCS1 and how does it support hotel operations?

FCS1 is a modular hospitality operations platform designed to simplify the management of tasks, requests, and communications across departments. It streamlines workflows, improves response times, and ensures service consistency through automation, real-time updates, and mobile accessibility.

What are all the products under FCS1?

The full suite of FCS1 Products include FCS1 Jobs, FCS1 Cleaning, FCS1 Maintenance, FCS1 Incident Management, FCS1 Concierge, FCS1 Breakfast Attendance, FCS1 Inspection Task, FCS1 Call Accounting, and FCS1 Voicemail.

Does FCS1 integrate with our existing systems like PMS and PABX?

Absolutely. FCS1 is built to integrate seamlessly with leading PMS, PABX, and other third-party systems, allowing smooth data flow between platforms.

What kind of support does FCS offer after implementation?

We provide 24/7 global support, multi-language local assistance in key regions, and a dedicated onboarding team to ensure a smooth transition. You’ll also get access to training resources and product updates.

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