FCS1 Call Accounting

Optimize call tracking and billing with automated processes. Gain insights with detailed reports, save time, reduce costs, and boost revenue while ensuring a smooth experience for staff and guests.

Key Benefits

Guest billing & integration solution for hotels.

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Call reporting

Monitor call patterns, durations, and destinations to improve operations, and ensure compliance with communication policies.

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Revenue Growth

Unlock new revenue streams by billing guest calls and providing clear charge breakdowns, boosting profitability.

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Operational Efficiency

Centralize guests' charges for calls, minibar, F&B, VOD services, Internet, and more.

Full Suite Hospitality Products. Seamless Integration.

Sync your PMS, in-room controls, and more, for two-way updates, in real time, from any device.

From room status & guest data, to mini bar and linen posting, add our solutions to your stack and experience the power of integration.

You Asked. We Answered

Have more? Contact us.
What types of hotels are best suited for FCS Solutions?

FCS Solutions is designed to cater to a wide range of hospitality businesses, including boutique hotels, resorts, serviced apartments, and global hotel chains. Our modular approach ensures scalability to meet the needs of any property size.

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What is FCS1?

FCS1 is the core of FCS Solutions, designed to simplify and enhance hotel operations. As a flagship product, FCS1 unifies essential operational tools, enabling hotels to streamline workflows, automate repetitive tasks, and improve collaboration across teams. With its intuitive interface and robust features, FCS1 empowers hotels to deliver better guest experiences while driving operational efficiency. Tailored to meet the dynamic needs of modern hospitality, FCS1 is the foundation for smarter, more adaptable hotel management.

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How long does it take to implement FCS1?

Implementation timelines depend on your hotel’s size and needs, but our expert team ensures a smooth and efficient onboarding process.

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Can FCS Solutions be customized to meet the unique needs of my property?

Yes, FCS Solutions is highly configurable to match your specific operational requirements, ensuring optimal efficiency and guest satisfaction.

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What kind of support does FCS Solutions provide?

We provide 24/7 multilingual support through our global network of service centers. Our dedicated team ensures quick resolution of issues and continuous assistance to help you maximize the value of our solutions.

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Voices That Matter

Name
Title, Company

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Sergio De Paulo
CEO - IHG Group

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Sergio De Paulo
CEO - IHG Group

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Max Mei
Director of Style,W Shanghai – The Bund

FCS1 has been a game-changer for our housekeeping operations. Its stability and reliability ensure smooth daily workflows, while the mobile-first design keeps our team connected in real time. With better room tracking and automation, we've improved efficiency and enhanced our guest experience.

Transform Your Hotel’s Operations