FCS1 Maintenance

Streamline service maintenance with automated requests and scheduling, configurable to align with your operational priorities.

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Key Benefits

Track energy consumption, optimize costs, reduce downtime, and mitigate risks with precision and control.

Meter reading reporting

Plan meter reading schedules based on location and required frequency. Track and analyze kWh consumption across hotel rooms.

Vendor & asset management

Reduce Total Cost of Ownership (TCO) and minimize expenses. Monitor depreciation and purchase prices with proper accounting.

Inventory stock reporting

Minimize equipment failures and expedite repairs by streamlining issue reporting and resolution, reducing liability risks.

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Create & Assign Corrective Maintenance

Handle defects and repairs as required. Track completion and distribute tasks based on matching tags for skillsets, and system will assign the maintenance order to the relevant department.

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Preventive Maintenance

Set reminder alerts by assets, notifications, resolution time, schedule preventive maintenance ahead of time. Plan ahead based on maintenance of assets in your property.

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Customizable Checklists

Register all property assets and vendor contacts, warranties to ensure accurate and organized records. Create defect checklists for anything from engineering tasks to guest requests. Enhance documentation with photos and comments, acknowledgements for added clarity.

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Manage Inventory Anywhere, Anytime

Have sight on your inventory and manage stocks - from web and mobile. Track your costs, get notified when your stocks are low - and make sure your team has the tools to keep your property running, at all times.

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Interactive 2D Map Views

Have an overview of your assets and open tasks, at a glance. Monitor your teams’ output and prioritize areas requiring immediate attention.

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Assign Corrective Maintenance In Two Clicks

Tackle unexpected breakdowns on the spot.

Automatically assign and dispatch the task to the right technician.

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Full Suite Hospitality Products. Seamless Integration.

Sync your PMS, in-room controls, and more to FCS1 for two-way updates, in real time, from any device.

From room status & guest data, to mini bar and linen posting, add FCS1 to your stack and experience the power of integration.

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What types of hotels are best suited for FCS Solutions?

FCS Solutions is designed to cater to a wide range of hospitality businesses, including boutique hotels, resorts, serviced apartments, and global hotel chains. Our modular approach ensures scalability to meet the needs of any property size.

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What is FCS1?

FCS1 is the core of FCS Solutions, designed to simplify and enhance hotel operations. As a flagship product, FCS1 unifies essential operational tools, enabling hotels to streamline workflows, automate repetitive tasks, and improve collaboration across teams. With its intuitive interface and robust features, FCS1 empowers hotels to deliver better guest experiences while driving operational efficiency. Tailored to meet the dynamic needs of modern hospitality, FCS1 is the foundation for smarter, more adaptable hotel management.

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How long does it take to implement FCS1?

Implementation timelines depend on your hotel’s size and needs, but our expert team ensures a smooth and efficient onboarding process.

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Can FCS Solutions be customized to meet the unique needs of my property?

Yes, FCS Solutions is highly configurable to match your specific operational requirements, ensuring optimal efficiency and guest satisfaction.

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What kind of support does FCS Solutions provide?

We provide 24/7 multilingual support through our global network of service centers. Our dedicated team ensures quick resolution of issues and continuous assistance to help you maximize the value of our solutions.

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Voices That Matter

Max Mei

Director of Style，W Shanghai – The Bund

FCS1 has been a game-changer for our housekeeping operations. Its stability and reliability ensure smooth daily workflows, while the mobile-first design keeps our team connected in real time. With better room tracking and automation, we've improved efficiency and enhanced our guest experience.

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