Hotel Operations,
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Run your hotel with a single cloud-based solution.
Trusted by hotels around the world
One App. Multiple Features. Unlimited Possibilities.
The all-in-one solution for your hotel operations.
Streamline, automate, and optimize your operations, on the go.
From any device, anytime.
The all-in-one solution for your hotel operations. Optimize your operations, on the go, from any device.
Run your hotel, your way. Mix & match modules and build the solution that fit your specific needs.
Put your hotel operations, on autopilot. Simplify your workflows, automate your processes, and optimize your operations.
Keep an eye on your operations with dashboards & reports, to help you make decisions for your hotel, based on data.
Dive Into Our
Products
Tasks & guest requests, dispatched.
Improve productivity: Automate the dispatch of tasks and guest requests.
Increase accountability: Receive & complete requests on the go, with job tracking and escalation.
Achieve consistency: Optimize response-time with timed workflows, from start to finish.
Housekeeping, streamlined.
Increase efficiency: Assign cleaning tasks for guest rooms and public areas in one click.
Simplify workflows: Update room status, amenities usage, & minibar sales from your mobile to your PMS.
Achieve consistency: Maintain cleaning standards with checklists for attendants and supervisors.
Corrective & preventative maintenance, optimized.
Improve efficiency: Setup, dispatch, and track progress of all maintenance orders from start to finish.
Increase assets lifespan: Reduce costs and unplanned downtime with planned, scheduled maintenance.
Achieve consistency: Monitor quality control with guided, customizable checklists.
Incidents & guest complaints, managed.
Improve reactivity: Decrease average response time for all major incidents.
Increase transparency: Manage, track, and document incidents on property.
Achieve consistency: Automate resolutions &
compensations.
Tasks & guest requests, dispatched.
Improve productivity: Automate the dispatch of tasks and guest requests.
Increase accountability: Receive & complete requests on the go, with job tracking and escalation.
Achieve consistency: Optimize response-time with timed workflows, from start to finish.
Housekeeping, streamlined.
Increase efficiency: Assign cleaning tasks for guest rooms and public areas in one click.
Simplify workflows: Update room status, amenities usage, & minibar sales from your mobile to your PMS.
Achieve consistency: Maintain cleaning standards with checklists for attendants and supervisors.
Corrective & preventative maintenance, optimized.
Improve efficiency: Setup, dispatch, and track progress of all maintenance orders from start to finish.
Increase assets lifespan: Reduce costs and unplanned downtime with planned, scheduled maintenance.
Achieve consistency: Monitor quality control with guided, customizable checklists.
Incidents & guest complaints, managed.
Improve reactivity: Decrease average response time for all major incidents.
Increase transparency: Manage, track, and document incidents on property.
Achieve consistency: Automate resolutions &
compensations.
Benefits
Redefine the way you manage your hotel operations and enhance guest experiences.
Infrastructure
Customizable
Support
Properties
Languages
Infrastructure
Customizable
Support
Properties
Languages
Support
Properties
Languages
Infrastructure
Customizable
Support
Properties
Languages
Infrastructure
Customizable
Properties
Support
Properties
Customizable
Infrastructure
Infrastructure
Customizable
Support
Languages
Languages
Dive Into Our
Features
A snapshot of your operations, at a glance.
Get an overview of your hotel and team’s performance, in real time.
Boost productivity, the simple way.
Increase effectiveness by automating your team’s workflows. Fully traceable, fully automated.
Elevate guest experience, without hassle.
Stay on top of every task & request to completion, with multi-level escalation.
Increase satisfaction, one request at a time.
Self-service menu, from your guests’ rooms, to their doors. Fully contactless, with automation & escalation.
Get valuable insights, in one click.
Make data-driven decisions and track your KPIs with comprehensive reporting tools.
A snapshot of your operations, at a glance.
Get an overview of your hotel and team’s performance, in real time.
Boost productivity, the simple way.
Increase effectiveness by automating your team’s workflows. Fully traceable, fully automated.
Elevate guest experience, without hassle.
Stay on top of every task & request to completion, with multi-level escalation.
Increase satisfaction, one request at a time.
Self-service menu, from your guests’ rooms, to their doors. Fully contactless, with automation & escalation.
Get valuable insights, in one click.
Make data-driven decisions and track your KPIs with comprehensive reporting tools.
Big Or Small, We Fit Your Needs
FCS1 is versatile, adaptable and designed to meet every hotel’s needs,
from 20-room boutique hotels, to 5000-room casino hotels.
Boutique hotels, with up to 50 rooms.
Mid-sized hotels, from 51 to 250 rooms.
With more than 251 rooms.
Full Suite Hospitality Products. Seamless Integration.
Sync your PMS, in-room controls, and more to FCS1 for two-way updates, in real time, from any device.
From room status & guest data, to mini bar and linen posting, add FCS1 to your stack and experience the power of integration.
What Our Customers Say
With 791 guest rooms and extensive meeting spaces, public areas and back offices, we needed a sophisticated solution to support our operational departments, which we found with FCS1. The customer service and support have been excellent and made a very accelerated implementation possible. FCS1 is an excellent tool for hotels to improve efficiencies and after extensive research, we are convinced that it is the best option available on the market for us and I can recommend the system to other hotels.
With 791 guest rooms and extensive meeting spaces, public areas and back offices, we needed a sophisticated solution to support our operational departments, which we found with FCS1. The customer service and support have been excellent and made a very accelerated implementation possible. FCS1 is an excellent tool for hotels to improve efficiencies and after extensive research, we are convinced that it is the best option available on the market for us and I can recommend the system to other hotels.
Thanks to FCS1, we've got everything under control behind the scenes. It's like having a backstage pass to our operations, allowing us to handle guest requests flawlessly. Plus, with its real-time tracking and integration with our PMS, we're always in the know about every aspect of our daily business. FCS1 has truly transformed our operations and helps us to focus what matters the most, our guest!
With 791 guest rooms and extensive meeting spaces, public areas and back offices, we needed a sophisticated solution to support our operational departments, which we found with FCS1. The customer service and support have been excellent and made a very accelerated implementation possible. FCS1 is an excellent tool for hotels to improve efficiencies and after extensive research, we are convinced that it is the best option available on the market for us and I can recommend the system to other hotels.
Empowering Globally, Speaking Locally
Embrace our solution in 21 languages for seamless collaboration and unparalleled accessibility. Ensure effective communication, anywhere in the world.