FCS1 Voicemail

Guest communication, messaging & wake up calls.

Key Benefits

A full-suite hotel communication solution.

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Manage Guest Communication

Handle voicemail and calls within the hotel through the PABX phone system - for both guests and staff.

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Automate Wake Up Calls

Set up auto wake up calls - with multiple alerts, escalations, and call-back snooze functions - for individual guests or groups.

a headset with a gear symbol on it
Auto Attendant

Filter and automatically route guest calls to the best available operator to address inquiries through auto-attendant.

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Integrate With Existing Systems

Connect your PABX to Voice Over Internet Protocol (VOIP),  through digital or analog interfaces.

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Identify Trends

Access reports to spot patterns, understand guest preferences, and make data-driven decisions to improve guest experiences.

全套酒店产品。无缝集成。

同步您的 PMS、室内控制等,以便从任何设备实时进行双向更新。

从房间状态和宾客数据,到迷你吧和床单张贴,将我们的解决方案添加到您的堆栈中,体验集成的力量。

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What benefits can FCS Solutions offer my hotel?

FCS Solutions streamline hotel operations, improve guest satisfaction, and enhance team efficiency through automation and real-time data insights.

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What types of hotels are best suited for FCS Solutions?

FCS Solutions are adaptable for all hotel sizes, from boutique hotels to large chains, ensuring seamless integration across diverse property types.

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How does FCS1 improve operational efficiency in my hotel?

FCS1 centralizes key hotel operations such as housekeeping, guest services, and maintenance, enabling automated workflows that reduce manual tasks and improve overall efficiency.

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Can FCS Solutions integrate with my hotel's existing technology?

Yes, FCS Solutions are designed to integrate with existing systems like your PMS, allowing a smooth transition and enhancing your hotel's operational performance.

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我们的客户怎么说

阿拉斯泰尔·莱尔德
布拉格希尔顿酒店经理

我们拥有 791 间客房和宽敞的会议空间、公共区域和后勤办公室,我们需要一个复杂的解决方案来支持我们的运营部门,FCS1 就是这样。客户服务和支持非常出色,使加快实施成为可能。FCS1是酒店提高效率的绝佳工具,经过广泛研究,我们坚信这是市场上可供我们使用的最佳选择,我可以向其他酒店推荐该系统。

塞尔吉奥·德保罗
首席执行官-洲际酒店集团集团

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塞尔吉奥·德保罗
首席执行官-洲际酒店集团集团

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Burak Gures
Information Systems Manager, Hilton Adelaide

Thanks to FCS1, we've got everything under control behind the scenes. It's like having a backstage pass to our operations, allowing us to handle guest requests flawlessly. Plus, with its real-time tracking and integration with our PMS, we're always in the know about every aspect of our daily business. FCS1 has truly transformed our operations and helps us to focus what matters the most, our guest!

Alastair Laird
Hotel Manager, Hilton Prague

With 791 guest rooms and extensive meeting spaces, public areas and back offices, we needed a sophisticated solution to support our operational departments, which we found with FCS1. The customer service and support have been excellent and made a very accelerated implementation possible. FCS1 is an excellent tool for hotels to improve efficiencies and after extensive research, we are convinced that it is the best option available on the market for us and I can recommend the system to other hotels.

Transform Your Hotel’s Operations