OVERVIEW

This privacy statement (“Privacy Policy”) explains how information (both customer and end user information) is collected and utilized by FCS Computer Systems and its subsidiaries and affiliated companies (“FCS”). This Privacy Policy applies to the websites provided by FCS, including without limitation, FCS’s online services (“Online Services”). “You”, “your”, or “customer” refers to our customers. If you do not agree to the terms and conditions of this Privacy Policy, please do not provide us with any information and do not use the Online Services. If you have any concerns about privacy, please send an email to [email protected].

DEFINITIONS

• FCS: FCS provides hospitality solutions.
• Service Providers: Partners of FCS.
• Personally-Identifying Information: Information such as a name or email address that, without more, can be directly associated with a specific person.
• Services: The services provided by FCS and its suite of products, deliverables, and the like.

COLLECTION AND USE OF INFORMATION

Our primary goals in collecting and using information are to provide and improve the Services, to administer and assist you with your account, and to provide you with a better experience with the Services. We store and process information in the United States. If you are located outside of the United States and choose to provide information to us and/or enable us to collect information from your end users, you hereby consent to the transfer of such information to the United States and represent and warrant that you have obtained all required end user consents.

REGISTRATION

During the registration process on our products, you may be asked for certain information, which may include your name, your email address, the company for which you work, your country, and a password. This registration information is used to validate customers when they utilize our Services. It may also be used to send you additional promotional information about our services.

COOKIES AND TRACKING TECHNOLOGIES

• Google Analytics: Google Analytics collects information about your interaction with the website, including pages visited, duration of visits, and other behavioral data. You can manage your data collection preferences or opt-out through Google’s opt-out tool.
• HubSpot: HubSpot is used for marketing automation and customer relationship management. Data collected by HubSpot may include personal identifiers, behavioral data, and engagement metrics. You can learn more about HubSpot’s data practices in HubSpot’s Privacy Policy.

INFORMATION SHARING OR DISCLOSURE

FCS may provide your information to third parties for various purposes such as service analysis, strategic partnerships, or legal compliance. All data is managed in accordance with FCS’s security practices and relevant laws.

PRIVACY POLICIES

All FCS customers and partners must comply with applicable laws and ensure end user consent for data collection and use. FCS complies with GDPR requirements and expects the same from its vendors.

CONFIDENTIALITY AND SECURITY

While FCS makes good faith efforts to protect your data, it cannot guarantee against all risks such as loss or misuse.

COMMUNICATIONS

FCS communicates with its customers through various means, including email and website notices, as determined appropriate.

INFORMATION OF MINORS

This website is not intended for persons under 13 years of age. FCS does not knowingly collect data from or market to children.

DO NOT TRACK

FCS websites do not respond to browser “Do Not Track” signals. However, third-party services used by FCS may.

CHANGES TO THIS PRIVACY POLICY

FCS may change this Privacy Policy at any time, and such changes will be effective immediately upon posting.

CONTACT

For any questions or suggestions, please contact [email protected].