FCFCS1 Incident Management
Record, Log & Resolution of Cases
Record every detail of incident handling – from logging and monitoring from investigation to reporting.
What Drives Results
Incident Management for Safer Measures
Addressing incidents is crucial for safety, trust, and regulatory compliance
Proactive risk management
Prompt and effective incident resolution. Proactively manage incidents to minimize potential liabilities and enhance overall safety for guests and staff.
Regulatory compliance
Facilitate thorough recording of incidents, including involved parties and actions taken essential for legal compliance and future reference.
Guest confidence & safety
Demonstrate commitment to guest safety and well-being, enhancing trust and maintaining the hotel's brand status and reputation.
FCS1 Incident Management
Incidents & guest complaints, expertly handled. Your guest complaints and incidents are in capable hands.
features
Handle Every Incident at Ease
Manage all incidents—including service lapses, accidents, altercations, and medical emergencies—affecting guests and staff. Enables efficient logging, syncing, and real-time monitoring across departments.
features​
Incident Analysis and Prevention
Analyze incidents and classify the severity, investigate root causes, enabling follow-ups, and implement preventive measures.
features​
Automated Compensation and Task Allocation
Add descriptions, indicate incident severity and post any costs to appropriate cost centers, dispatches corrective tasks automatically, reducing manual effort and potential errors
Dive Into Our Products
Transform your hotel’s potential with innovative property management software designed for visionary leaders. Optimize operations and delight your guests.
FCS1 JOBs
Manage Tasks & Guest Requests
Enable real-time creation, assignment, and tracking to ensure every job is handled efficiently and effectively.
FCS1 Maintenance
Maintain, Service & Track Every Asset
Streamline service maintenance with automated requests and scheduling, configurable to align with your operational priorities.
FCS1 Cleaning
Refine Cleaning & Housekeeping Standards
Streamline operations, minimize delays, and empower teams with real-time assignments and automation.
FCS1 Incident Management
Record, Log & Resolution of Cases
FCS1 Concierge
Store, Deliver & Pick-up
Baggage and valet management with real-time tracking.
FCS1 Breakfast Attendance
Breakfast Attendance Automated
FCS1 Inspection Task
Precision in Action
Turn inspections into seamless workflows with smart quality management for sustained business continuity.
FCS1 Call Accounting
Convert Communication Costs into Value
Enable real-time creation, assignment, and tracking to ensure every job is handled efficiently and effectively.
FCS1 Voicemail
Delivering Clarity & Control
Connect Your PABX to VoIP with Digital or Analog Interfaces
Voices that matter
What our clients are saying?
Partners
Full Suite Hospitality Products, Integrated
Sync your PMS, in-room controls, and more to FCS1 for two-way updates, in real time, from any device.
From room status & guest data, to mini bar and linen posting, add FCS1 to your stack and experience the power of integration.